Accessible service info

As an NHS organisation, we are trying to reach and communicate with as many people as we can.

Our main number for all appointments and queries is 0300 555 6667.

If you have a speech or hearing impairment and cannot use the phone to get in touch, please contact our Patient Advice and Liaison Service (PALS) via email at detailing the clinic you would like to contact and how you can be contacted. Please do not use this method of contacting us if you are able to use the telephone. For more information, please click here.

If you require an interpreter for an appointment, please ask your referrer to indicate on the referral form that an interpreter is needed and we will arrange one.

If you require translations of letters or easy to read formats please let the service or clinician you are seeing know. 

How to use this website

Our dedicated easy read and translation tool, which you can activate by clicking on the icon at the top of the web page in the centre, has lots of useful features. The icon looks like this. 

This tool will translate any wording into a different language other than English. Some languages are also available as audio so you can listen to the page being read aloud. You can also change the font, font size and background colour.

The video below will demonstrate how the tool works:

If you use British Sign Language, the Deaf Health Charity SignHealth has produced a large BSL health video library which you can access here:

to top